What makes someone “user-friendly”? What does that have to do with software? We’re not sure either, but we tie them together anyway. Listen in as we discuss how attachment styles and love languages affect how we see it.

Show Notes

  • 5 love languages (Dr. Gary Chapman)
    • Acts of Service
    • Receiving Gifts
    • Quality Time
    • Words of Affirmation
    • Physical Touch
  • Love Styles

Show Transcript

0:00
[Music]

0:06
morning Justin morning Mr Mark how are you sir I'm well yeah doing pretty well

0:11
really I was going to say is this going to be recurring theme

0:17
on the podcast my injuries I don't know don't make me [Laughter]

0:23
smile yeah Justin has a fat lip this morning from Ultimate over the weekend and a and a bruised nose but uh he's

0:30
looking good he's looking good who knew Ultimate Frisbee could be

0:35
something uh dangerous to your health yeah the beauty of it is it

0:42
wasn't like anybody else impacted you you you can honestly say I did this all

0:47
by myself practically well the ground did it too the ground did it yes it was that Zeal to catch the Frisbee and I did

0:56
not but it was still impressive to see it was an impressive dive yep but all

1:02
right we'll stop talking about Ultimate Frisbee someday maybe well when Justin when Justin doesn't get battered or BR

1:10
and bruised it's like H yeah we definitely come in and it's like this is a good thing this isn't a video you know

1:17
we we can come hbling in and right yeah maybe we'll post a picture

1:22
today and Bruise [Music]

1:31
welcome to how I see it with me Mark Pratt and Justin Sternberg this is a

1:37
podcast that works to countercultural polarization through thoughtful

1:44
[Music] conversations uh anyway so today we're

1:50
going to talk about something kind of interesting um we're going to talk about what we call user friendly and it's

1:58
interesting because when we first started talking about the idea I was like hey maybe we should do a podcast

2:03
episode on userfriendly and how because if we haven't made it clear yet on this

2:10
podcast Mark has an aversion to Tech and in software I I am having less aversion

2:19
okay as I do I'm I'm learning ironically I'm having more

2:25
so just kidding uh well sort of maybe I don't know as I get older I definitely have you know the inversion grows but

2:32
the point was H one of the reasons that you discussed was like things are just so don't make sense yeah I can I can

2:40
just remember vividly you know and and I think how I see it is impacted but I can

2:46
remember vividly growing up and I was actually at my uncle's one

2:53
time and playing you know a game which was okay and I got too zealous

3:00
you know with the keyboard and he came up behind me and smacked me in the back of the head and said you know don't use

3:08
it so hard and it's like I didn't even really think about but I mean I'll be

3:14
honest that it's like Heck if you can't if you can't play on this thing yeah you

3:19
know and I think I grew up even in the beginning of that era it's like you know

3:25
don't play with it m you know cuz you're going to break it yeah it's something fragile you know and I can remember even

3:31
early on just being able to uh have that fear of if you push the wrong button in

3:38
the wrong order something's going to lock up you know you you know so yeah

3:44
that's where that comes from for me so your earliest memory is a computer smacking you getting smacked yeah

3:51
because I was using it too hard and it's like heck and I'll be honest you know so

3:57
much of the tools that I use today it's like I use them hard yeah and

4:04
I expect a tool to be able to be used hard exactly and still work you know I

4:10
don't you know so I think that's it's just kind of that has become a to where I really do respect you know like my

4:20
iPhone something not not that that's a but you know it's like the things that it does it makes sense and it's user

4:27
friendly to be able to say okay it's kind of intuitive if you will but how's that for pretty intuitive yeah yeah and

4:34
that's uh so interestingly so when we were talking about I like I I could go

4:40
on for hours talking about this because I'm actually a software developer so and

4:45
a big part of my role and my job is to make sure things are software is user

4:52
friendly and uh ironically it's interesting because as

4:58
we were talking you're like yeah I think user friendly can also be this and you started to describe this other version

5:05
of user friendly that I was like that's interesting it doesn't for me it's like

5:11
a different world from what I see user friendly I think buttons and and

5:17
positioning and software and that kind of thing sure and I thought that was it was really fascinating um so I want to

5:23
hear a little bit more about what you were thinking you're like userfriendly is also this can you describe a little

5:29
bit about what yeah talking about and I I think it just comes down to a how I

5:35
see it type thing yeah you know from the in the difference between you and I but when I think of user friendly um it's

5:44
it's kind of irony I'll be honest it's it's not a it's not a positive type term

5:51
but I understand that user friendly can I pause real quick of course when when

5:56
you're saying that are you referring to like this the software like computer side of user friendly or you talking

6:02
about outside of that world I'm talking about outside yeah from my my

6:07
perspective on what you were talking about from a user friendly I think there are

6:13
people okay who tend to allow

6:19
themselves um not always intentionally but more out of patterns and Cycles they

6:25
tend to allow themselves or set themselves up to be used by other people

6:33
so in many cases those people are userfriendly they set themselves up to

6:42
be used by people and and and I and there again I don't see it as a positive

6:49
Dynamic but yet and and you know we have other names for it you know it could be called codependent you know those kind

6:57
of things you know from a you know therapeutic world but it was interesting

7:02
in on that morning when we were talking about that just that the difference that

7:08
our views had of that one word I respect it from a computer type dyn you know

7:15
dynamic but I also recognize that it happens in a personal type dynamic as

7:22
well that there are people and and for me I think part of that comes from you

7:30
know what is my role what what is my purpose if you will and I think you know

7:36
so much of that and um we can put this link in a lot of um

7:41
have you ever heard of Love Languages yes yes uh well Gary Chapman

7:49
yeah I think when you say that I always hear five luming right sure yeah the five love languages sure and we don't

7:56
have to go in not that we couldn't but like you say it becomes and I like the word the use of the word language

8:02
because I think when we understand other people's language it's easier to

8:07
communicate with them yeah and if I don't if in other words if you're speaking a foreign language to me and I

8:14
don't know you're speaking a foreign language to me in other words it can kind of even be like the technological

8:20
aspect yeah I was just yeah go ahead well I think you're right well in

8:26
there's a couple different parts to that right there there is the person speaking

8:31
and whether they're speaking a different language right sure then there's the person hearing and whether they're

8:36
hearing what the person's speaking like there's two sides of that and that ties

8:41
into Love Languages and and you know psychology as much as it does computers

8:47
and the whole idea of like yeah sometimes you design something and you think this is easy it makes sense you

8:53
click the button and you get to the thing and they're thinking the thing should just be there right and so they don't click the button they're scared

8:59
the button the button might smack them in the back of the head right so they they want it to just be there and you're

9:05
like it's so easy what's wrong with you right and it gets Lost in Translation and yes yeah and yet and

9:13
yet this is the big problem with user friendliness on the Internet or the comp

9:19
computers whatever software essentially we try to stick

9:25
with convention because even though we think something might be better or more

9:31
intuitive often it introduces confusion and frustration if it's not the status

9:37
quo right sure uh that's how the it's called a hamburger menu so that the

9:42
little three lines on a mobile phone that represent click this to show a menu

9:48
yep we call that those three lines we call it the hamburger menu cuz FN and meat in the middle whatever I don't know

9:54
where that origin I just always go there when I don't know what I'm supposed to do next so

9:59
the hamburger Mark I didn't even realiz see that's user friendly it is user friendly uh what it's interesting about

10:06
that is like it didn't start user friendly it was three lines in a corner of your screen like why would that

10:12
represent a menu of course you know three lines represents maybe three items and a menu whatever um but at some point

10:19
user experience experts determine this is not the best way to represent a menu

10:25
we should just have a word that says menu in a circle or whatever but it didn't stick people were looking

10:32
for the hamburger oh wow you know what I mean cuz you get these conventions and so we're always trying to make things

10:40
intuitive sometimes trying to break convention sometimes recognizing that doesn't it's just the translation part

10:47
is so difficult and then you might hit the nail on the head for 90% of your

10:52
users but tempers of them are IR rate and they leave and they're so angry you

10:58
made that change and it's like well I think it was a good thing but it sure feels bad yeah you know what I mean so

11:06
yeah tie that back in Mark come on no I I I'm happy to I think um the the the

11:14
difference okay is I don't think our

11:19
menu as people or individuals is so

11:24
readily accessible as it is on our phone screen you follow me and I think a lot

11:31
of it comes down to self-awareness knowing who I am knowing

11:37
you know and I and I here again I'll come back to the languages piece because

11:44
I like you were saying about um technology advancing to a certain degree

11:50
um I think part of that I'm here here I'm tieing I'm trying to tie it together

11:55
comes if it breaks apart it's okay well part of it is I see who I am with my

12:01
love language I'm the epicenter of normal okay the way I love is

12:10
normal okay it's what I'm used to I mean I don't think you're that normal Mark

12:15
well and I'm not normal I'll put those air quotes around it that we do

12:22
here maybe that'll be in the picture my nose with the scar and us doing air

12:27
quotes but from my perspective I'm normal yeah from your

12:35
pers from my perspective of you if you're something different right then

12:42
you're the one that's weird or strange and I think this is where we get lost in

12:47
sometimes our polarization because instead of you being different and me being able to

12:53
value and learn from that I tend to see you as wrong

12:59
and and really and love languages is a great analogy because we can say okay no

13:06
you're just speaking a different language and we can look at language and we can respect people who are

13:14
bilingual or know more than one language you know because it almost has a sound

13:21
of intelligence to it or experience to it so you know in that process we can

13:28
recognize that yeah languages can be respected yeah and even

13:35
with their differences and I think I and I I bring the five law languages up

13:40
because you know most people are aware of them yeah can you give uh maybe not

13:47
all five but even just one right sure sure like that because there might be some that aren't aware of it and so

13:53
what's what's a love language yeah a love language there's five of them um I'm going to go with quality time okay

14:01
that's a person you don't necessarily have to do much with them um but they

14:08
want your presence they like the adjacent right yes they want to know

14:14
that you like being with them you want to be their companion it's not about

14:20
what you do it's about the fact that you are willing to join them in in just join

14:28
them right okay they could be making a sandwich for the kids and you standing there would be would be depositing in

14:35
their emotional being sure right yep and I and I think and you bring up a good example okay in that process your

14:42
companionship but another one would be acts of service which if I'm making this

14:47
sandwich you know for you that's an act of service so that's another love

14:53
language uh you're going to have to give me your fingers quality time yep gifts I'm just trying to not you don't have to

15:00
do them all but some examples even gifts is another one small gifts even can it could be a pebble that you pick up or a

15:07
piece of you know a special rock that you pick up someplace else that says hey I was thinking of you in this moment

15:13
it's not you know always diamond rings I'm sure they're helpful too but but it's that aspect that I was thinking of

15:20
you okay and a token of my thought about you just to just to confirm that even

15:26
though we're apart you were still on my mind yeah and one thing I really like

15:32
about that whole book and its its thoughts is that um the everyone has these Love Languages

15:40
some speak one of them more fluently than others but they might have some variations right like sure I recall um

15:49
but what happens right is when we love that way we often with that when we

15:55
don't examine how we are uhuh we often expect love that and so we if if our

16:02
highest version of love to us is gifts gifts given then it's very likely that

16:08
the people we love we will give them gifts to show our token of love right yep because it's important to us yes and

16:16
it may be completely mistranslated MH because that person may

16:21
have the the the uh language of physical touch so I'm giving them a gift and it

16:29
they're looking at me and saying buying you off yeah what's this for what's this

16:35
for and you know it and there again it gets lost in the translation because

16:40
I've just given a gift based on my language to someone whose language is

16:46
physical touch they're looking for a hug they're looking for me to put my arm or rub their back or something like that

16:52
it's just that's who that's how they're designed and and physical touch is different than quality time even though

17:00
we might be able to be together you know it just there's these nuances like language you know that

17:06
we're we're not often aware of so it gets lost in the translation so and I

17:14
think that's where I come back to um so in that process of the Love

17:20
Languages there's a book called How We love and that refers to love styles

17:29
okay and I say that based on the fact that it's based it's it's brought up or

17:36
it's the premise for it is out of attachment Theory okay so attachment

17:42
theory is from my perspective huge when we're especially talking about kids you

17:50
know and and I think you know everybody's heard of rad you know reactive attachment disorders or

17:55
something no okay not heard of Rad Rad I mean I've heard the word rth okay uh

18:02
rad reactive attachment Disorder so what happens with kids especially well and

18:09
this is where I come from uh foster kids um kids who have experienced

18:15
abandonment those kind of things okay um the name when somebody is on that far

18:23
perimeter of you know having been almost abused or abandoned

18:29
okay so what looks as if it is um

18:36
secure okay to you and I or so it's become mistranslated to that child and

18:44
therefore in that security they can become reactive

18:50
because it's different than the abandonment or what they

18:56
experienced as love you follow me so when so I'm just going

19:02
to use I'm not describing anyone only a circumstance okay so a child who grew up

19:09
in this chaotic environment okay and then they are

19:16
removed from their home and taken into a hopefully you know secure environment

19:23
healthy healthy will it will it will be very difficult for them to adjust

19:29
because it's not user friendly to this yes precisely it's it's it's anything but

19:37
and I don't always know how to make that transition yeah from chaotic to

19:45
secure and that's where attachment Styles comes into play because there's

19:51
this there's this process okay there I got to we I'm trying I want to try and

19:58
make this um it's important to understand okay there's intrinsic memory okay so before

20:07
I have language okay my memory is intrinsic

20:12
it's in there but it's it's wired you follow me it's it's like a it's like a

20:18
foundational Dynamic that I operate off of but I couldn't necessarily describe it to you because it was developed

20:25
before I had language so similar that kind of instinct like ins yes yes great

20:32
analogy thank you so after I develop language my memory becomes

20:38
extrinsic so that's why you know most people have a difficult time remembering

20:43
Early Childhood those kind of things because there was no language to

20:49
compartmentalize and file it okay does that make sense and that and that's why

20:56
even um but prior to language there's so much

21:03
bonding that happens with children and parents you follow me especially I'll

21:10
I'll just be honest especially you know what comes to mind for me is like the nursing process yeah because there's

21:16
this whole hormonal biochemical process that goes along with that nursing with

21:23
that mother nursing her child there's this eye to eye contact there's this close proxim

21:29
there's touch there's yes there's smell transfering yeah exactly there's all and

21:35
it there again all the five senses are back in our primary function so those

21:42
things so when we experience trauma it to pause real quick yeah the only other

21:50
time where we have that close of an experience as humans is sex true where

21:56
we're also transferring where you're connect or all those things and just think about how transformational that

22:03
experience is yeah and I it's just I mean not to be crude not be crude but

22:08
just thinking about how fascinating those two elements are in terms of the

22:13
connection right and the bonds that are generated and created yeah yeah and I

22:20
and that's a great I'm I have no problem with you going there in that process of

22:26
understanding where this use user friendly Dynamic can come from CU if we

22:32
want to translate that from Child Early Childhood into

22:37
adulthood okay not to be crude again but people who tend to be userfriendly are

22:44
going to traffic in the realm of sex you follow me so I'm just using you to meet

22:51
my need mhm you follow me and here again not a desire to be crude but a a desire

22:58
to understand MH where this user friendliness comes from it's this desire

23:05
to have this connection and yet it's empty or it it

23:12
doesn't fill the void that I'm looking to fill does that make sense so when we

23:18
look at that user friendly across the board so I'm going to come back to that

23:24
attachment style in such a way that says okay I'm going to um break it down to need

23:33
okay we were just talking about the nursing child okay so we have this this process I have this experience in the

23:40
back of my brain it it's basically where flighter fight mechanisms come from okay

23:46
okay it's called primary function MH and that's where all my senses are tied in

23:52
so if we if we take it back to adulthood okay um the person who experiences PTSD

24:00
a near-death circumstance okay what they after that moment of near death okay all

24:09
in in that moment I should say of near death all those five senses that we just described in the nursing child are still

24:17
activated so my hearing my smell my sight are all connected to this part of

24:24
my brain that's very strong and designed to keep me alive it's very strong but

24:31
it's not necessarily very smart you follow me so when I when I

24:38
smell that same smell when I hear that same sound that part of my brain goes

24:47
into goes to work basically trying to keep me alive MH and that's the same as

24:56
in that child as it is the the adult you know the soldier as it is the rape

25:03
victim those kind of things this is this is how we're

25:08
wired yeah and it works both ways where

25:14
I think if I understand you correctly the pts experience trigger something

25:19
strongly there to where anytime that thing is re represented sure so it sounds fire works at the Fourth of July

25:26
sure fir works at the fourth of July it's that part of my brain says

25:32
explosion loud noises it's like I'm here I'm and see that's the thing with trauma

25:39
trauma never sits down on the timeline you follow me we can talk about things

25:44
in a timeline when I went to kindergarten da da when I went to first grade da da timeline but any moment that

25:52
I experienced a trauma on that timeline it won't sit down so when whenever I

25:58
experience that that's why we that's why we have what we call triggers MH okay so whenever I experience that it's and you

26:06
talk with people about it they'll say it was like it just happened that's why it

26:12
never sits down on the timeline and it's like it just happened because that part

26:18
of my brain has been wired to keep me alive and therefore when I hear that sound when I smell that smell and it and

26:25
I and I I I just have such an appreciation for

26:31
our senses when I talk with people who have been abused and the things that

26:38
they tell me that trigger them you know the smell of men's cologne the you know

26:45
the sound of a car door shutting you know screeching tires these kind of things it's it's it's

26:52
like I'm I'm amazed at how um in tune our senses are are to be able to pick up

27:00
on these things all the time and yet we're not overwhelmed in the moment

27:05
right but yet it's all still recorded to a certain degree it's it's got a soundtrack you know that kind of so I I

27:12
don't want to get too far off the subject well go ahead POS question pause

27:18
I think partly too like that it goes both ways in the sense of trauma and like PTSD type of thing but also the

27:25
Comfort side of things like kind of kind of like what you're saying about that nursing experience and when something

27:31
brings you back to a place of comfort we can tend to latch on to it the inverse

27:37
right and that's kind of where some addictions can start we talk about user friendly and looking for love in all the

27:43
wrong places that kind of thing yep we're often we're we're seeing a connection to something that brought us

27:49
comfort and so we're chasing it and then it you know it's like you said it continues to fall short but in the m in

27:56
the me in the in the short term sure it's connecting that dot to that place

28:01
in our brain that says hey this means this okay get it you know yes right yes

28:06
or vice versa with traumas this means this run right that fight or flight I

28:12
guess right it's a fight ORF flight type mechanism attachment because and here again I'm going to come back to that in

28:18
that process um because as I mentioned

28:23
um primary function MH is is strong but but not real smart yeah executive

28:30
function okay if I can keep that online okay that's smart but not real

28:37
strong so my executive function can be overridden by my fear by my flight or

28:44
fight mechanism but if I can continue to keep my executive function online I can

28:50
say oh that's right today's the 4th of July it's not the same as that you

28:56
follow me and it becomes part of the learning that needs to take place to be

29:02
able to understand and and kind of combat some of that primary function

29:09
that goes on but I think what happens is we have to be able to recognize that there is that connection to be able to

29:15
recognize when I'm losing it and what I need to do and um I guess I I just

29:20
feeling a desire to be sensitive too to anybody that you know has experienced trauma I'm not trying to make this light

29:27
this is just kind of a uh schematic yeah of how I see it you know so when I'm

29:33
talking about people smelling things I don't want to trigger anybody but I mean we're talking about this in a schematic

29:40
process um just sensitivity to that and then so here we go I'm going to come

29:45
back to attachment okay so in that how we love okay

29:51
everyone has needs every child there is no perfect parent from my perspective

29:56
God's the only perfect par parent okay so no matter how well I parent I am not

30:03
going to be able to meet all of the needs of my children no offense to you you will not be able to meet how dare

30:10
you exactly and I you know and so often you know in my world of sorts it and I

30:17
and I understand where it's come from you know we want to blame at times the desire is to blame something on my

30:25
parents you know they made no that's not what I'm going that's not where Mark Pratt comes from okay we're adults now

30:32
we've had this this experience and now it's time for me to take responsibility

30:37
for what is mine okay because my yes my parents were imperfect people just like

30:43
I'm going to be an imperfect parent as well and I think you know so so I'm not this isn't about blame but we all come

30:51
out of this um experience with

30:58
these these unmet needs okay so I'm going to break it down to kind of if you picture a need I draw a circle at the

31:05
top with need in there and then I'd bring two lines down to my right and to my left okay so if my need is answered

31:14
with a yes routinely yes okay below that yes I draw another line with a circle

31:20
that would kind of represent security or the ability to explore and learn so

31:27
picture a toddler okay they're they your toddler even um

31:32
you're growing up they're you're you're routinely in a safe environment you see them kind of they've gained their

31:39
Mobility You' seen them kind of amble out of the room and you kind of stay

31:44
where you are but you're aware and suddenly you kind of see them Meander back okay now if they come running back

31:52
if you hear a loud bang they may come running back you follow me because what

31:58
they're doing is they're learning to develop security they're being able to go off on their own the world's a safe

32:05
environment that you've provided kind of within your home they're able to Glow explore and then they come back now if

32:12
something happens while they're out there the world may be defined a little differently because now oh my goodness

32:18
this is an unsafe place so like when we transition to daycare okay this is UN

32:25
this is foreign this is unusual so there's going to be some crying and nashing of teeth if you will that

32:30
basically says I don't like this this doesn't feel secure this is change that makes sense so that's what

32:37
we're talking about is this secure attachment now if we go over to the other side where we've come down from

32:44
needs there's a circle I'd write a circle there where the the instead of yes the answer is no okay well no come

32:53
becomes a little more complicated because no can be answered one of two two ways it's either um yeah

33:03
routinely oh there's a word for it it's either consistently no or

33:11
inconsistently no you follow me yeah yeah you're already tracking with me

33:18
okay so if the no is consistent okay then I'm going to likely

33:25
grow up avoidant because there's no need to go to that parent structure if you will

33:32
because my needs are just overwhelming them whether they are caught up in their

33:38
own substance abuse whether they just are overwhelmed by work or you know

33:46
single Parenthood you know it's like there just isn't enough bandwidth to be

33:51
able to meet the need of a child because I'm just struggling to meet my own needs

33:57
okay there's a variety of Dynamics where it could be consistently no but

34:05
typically that individual that child is going to learn to

34:12
circumvent that desire to need because there's no there's no purpose there

34:17
right you follow me so they're going to avoid going to that person okay when you

34:24
have a need you avoid yes quote Source yeah you avoid and you

34:30
learn and you basically learn to entertain yourself or do it on your own type thing pull myself up by my own

34:37
bootstraps type thing you follow me yep when we go over to the other part of no

34:44
that is inconsistent okay we can recognize how that has its own set of Dynamics as well

34:51
I'm typically that child is typically having to perceive

34:58
when is a good time because they don't necessarily know so they have to kind of

35:03
if you will read the Tea Leaves of the moment and say okay is now a good time

35:08
or is now not a good time okay oh I've seen that look before I'm not asking

35:15
now oh okay Dad came home gave Mom a hug now

35:20
might be a good time okay and I'm not saying it's always that simple but it's in so the incon

35:28
consistent okay tends to lead to anxiousness MH you follow me CU I'm

35:34
never quite sure I'm not I'm I'm the opposite of secure I'm I'm anxious and I'm having to

35:42
kind of perceive what's going on when when couples are having issues with

35:48
communication there we go with air quotes again it's going to be likely around that because I've

35:55
learned to perceive receive your tone your body language more than I'm

36:03
respecting or hearing the words you're using or the words the body language and

36:09
tone are in congruent with the words you're using right so therefore I'm

36:14
going to automatically go with my perception over what you're saying you

36:20
follow me does that make sense it does yeah so that's that's where this is the the foundation okay but if we take those

36:29
different the the level of security the avoidant and we take the anxious or or

36:35
clingy would be some terminology that people might use there the premise between and how we love is that we would

36:42
develop five love Styles okay out of that out of that and

36:50
I'll just start kind of with the order avoider is going to be one of those love

36:55
Styles pleaser is going to be another love style

37:01
vacillator is going to be a third love style and then you're going to have victim and controller or controller and

37:09
victim as another love style not grouped together but their own individual ones

37:14
two ends of a spectrum if you will okay so the premise becomes that each person

37:21
and it's not that like Love Languages which we tend to understand it's not that a person is just one or the other

37:30
but you're going to you're going to have a leaning towards one of those styles

37:36
are you going to have another little like like uh anagrams would call Wings or you know yes it's very possible okay

37:45
so I'm going to just give a a real quick synopsis of each style so the avoider

37:52
okay we can picture what they grew up in okay now the avoider isn't necessarily

37:57
looking to avoid people the avoider is looking to avoid

38:04
emotion okay now you think about it in that process of well if I may I'm not

38:10
not you specifically but I think it guy comes to mind

38:16
okay it's not about it's not about feelings and emotions it's about facts

38:23
what do you need you know in a that I can fix what can I fix for you what's

38:28
broken no I don't want to know how you feel about it I just want to know what I

38:34
can fix what's wrong and see the avoider when we think about what they grew up in

38:40
it's easy to see that they learn to grow up entertaining themselves so their lens

38:48
if you will tends to look at things from a pragmatic perspective okay so in

38:55
relationship they can tend to to look at that person that has a need coming to them and saying are you kidding me why

39:04
can't you just entertain yourself like I entertain myself you follow me that's

39:09
that's the lens that that person has not that it can't change not that there

39:14
isn't room to but that's the premise behind their love style okay does that make sense as an

39:22
okay and that's I I'll leave it at that but there's there's a lot more to it but for the sake of time it makes sense is

39:28
that I'm like scratching my chin and we can all recognize that emotions can be difficult

39:38
it's not like they have handles problems typically have handles I I go here I

39:43
grab a hold this i' I'd move this to there like a puzzle I know how to put it

39:48
together emotions don't always have that they're a little more nebulous yeah I I

39:54
mean and the same emotion can come from two different positions right so and so

40:00
solving the emotion with that came from this can be disastrous if theot the same

40:05
emotion came from this direction right sure and that and that's kind of that that process of here again it's about

40:12
learning I grew up learning that emotions were kind of this dangerous

40:19
place yeah you follow me because when I brought my emotion to that person that

40:25
couldn't meet that need I it just got worse it got it became more chaotic yeah

40:31
you follow so emotions who needs those but that's what's at the basis of that

40:37
when we think about attachment style can I come to you with this need or this

40:42
desire you know I need is kind of sometimes I'm not going there but you know we can well it's not like it's not

40:50
like air and it's not like you know food and water or shelter type thing but no

40:56
in some ways this we're talking about attachment so what I need to attach either way coming back to

41:03
pleaser the pleaser is is just like it is and you know it it comes back to that

41:09
point of I want to please you I want to be I want you to think I'm a nice guy

41:16
and therefore I'm going to treat you like I'd like to be treated and my

41:22
expectation is that you will treat me the same way okay

41:27
and so when we think about pleaser their desire is to please now granted a

41:33
pleaser may not always be when I when I think of Pleasers ultimately I think of

41:39
contractors okay from my perspective it's very difficult for a contractor to

41:45
say no they they will routinely say yes I can do that yes I can do that yes I

41:50
can do that oh yes I can be there in two weeks yes I can be there tomorrow and

41:56
the process becomes eventually that tends to lead towards not that they're

42:01
dishonest but my overc commitment and saying yes to everyone to please them

42:08
tends to lead to dishonesty ultimately somebody gets a

42:15
no whether I wanted to or not they get a no you follow me and it's just about

42:23
that desire and here again this is at time times what and and Pleasers are

42:29
another one of those individuals who are going to be continually perceiving you follow me because that

42:37
that's how they know what the right answer is they kind of follow the

42:43
trail and okay I've seen that look that means you're pleased with me I'll continue in that vein when in some ways

42:51
I maybe I should take a left instead of to going right where you know I think

42:56
you want to go because that's actually counter to who I am and that's and that

43:02
this is where we start to set up that userfriendly Dynamic yeah because I'm

43:08
putting myself in that position to create that desire to meet that need

43:16
Within Me of pleasing youh you follow me yeah and that becomes the lens that I

43:22
tend to look at life through making sense so my desire is to

43:29
just be kind to other people and hoping they will be kind to me CU that's what makes sense and I'm not always the

43:36
pleaser just like the avoider isn't necessarily always in touch with their emotion and won't have a really good

43:42
emotional vocabulary to even describe how they feel okay the pleaser will tend

43:48
to operate out of that perception and won and will tend to think maybe more in

43:54
their own mind before they are actually even communicating it does make sense that so as as we

44:01
think about these different styles relating to one another it it becomes

44:07
very similar to Love Languages and it and it sets people up sometimes in that

44:13
anxiety to be user friendly in a quote unquote type world the next one is um

44:23
vacillator vacillators um vacillators tend to be intense people

44:32
okay and what happens is you think a vacillator I think of the sine wave you know yeah roller coaster Okay roller

44:38
coaster is how it'll typically be described you know um because a vacillator

44:44
um it is it is vacillators have this ability to create expectations in their

44:52
own mind okay but the problem becomes it's never as good good as they thought

44:58
it would be they have they have elevated it in their mind to the point that we're

45:05
going to do this we went to the zoo think of a child okay we went to the zoo that was a

45:13
wonderful experience everybody was laughing there was cotton candy there was you know and we were talking and you

45:19
know there was these smells in the air and it was just it was just wonderful so

45:24
can we go to the zoo again tomorrow no you ungrateful child what's the matter with you you think money grows on trees

45:31
you know that becomes but yet there was such and and when we think about sexual

45:37
relationships you know those kind of things this attachment there's this tremendous desire for closeness and

45:45
attachment okay and Mark's got his hand in the air and at like the top of a roller exactly describing that's where

45:53
those expectations have gone okay ch ch CH the top and and and it's like that

46:00
it's like one block Builds on top of another oh and then we can do this and then if we did this and wow that would

46:07
excitements building the int the expectations building exactly all in that person's mind because it's not

46:14
always necessarily communicated right okay this is what makes vacillators wonderful Visionaries they can they can

46:20
be tremendous Visionaries to be able to say okay what if we did this and we do this and then if we did this and that

46:27
that would be amazing you follow me and in a from a from a business type

46:32
perspective we can recognize that person could have tremendous value the problem in the relationship tends to be okay my

46:39
expectation wasn't met so now what happens I Plum it okay that's the

46:46
vacillator so it's rarely as good as I expect it to be but it's rarely as bad

46:53
as I think it is you follow me and that's that's so the vassel reaction yes

46:59
because we can't go to the zoo every day but yet that in my heart that's my

47:04
desire yeah and we can understand how that makes it difficult for that person as an adult going I you know I have

47:11
these expectations and I have these goals I have these dreams these Visions but yet

47:18
I never seem to quite make it and it's difficult for the vacillator if they get to

47:25
75% okay you know they just they just didn't make it yeah so at that point if

47:31
I'm only at 75% I'm a loser when in reality no you hit 75%

47:38
that might even be 25% higher than the average person would get to you've

47:44
exceeded a level that is quote unquote normal you've you've exceeded your peers

47:52
but yet it's not as good as you imagined as you imagined it would be be and what's interesting too is that uh I I I

48:02
think there can be a tendency to that height to be envisioned to be higher each time

48:08
right so it's like last time we went to the zoo and you package your memories in this ideal format you forget the the

48:15
part where you threw up in the trash can you know you forget the part where you dropped your ice cream cone on the

48:20
ground right yeah and you only remember the good things and you're like it's going to be that plus this other thing

48:26
I'm going to do and the heights just get higher and higher and higher so now 75% that you reach 75% you're

48:33
disappointed but you're still 25% higher than the last time you went right like yes there's that it becomes idealized

48:40
yeah yes in our minds to where ideally we could do this this and this and so

48:47
that that becomes the work in some ways for the vacillator is to be able to find

48:53
this okay yeah contentment this contentment and to be able to minimize

48:58
the highs and the lows yeah because my success doesn't Define who I am okay

49:06
failure isn't travesty yeah I'm not I'm not I'm not worthless because I've

49:12
failed no I'm learning how to do things differently and failure is part of that

49:19
process and we can understand how over time that person may Co May tend to head

49:25
towards depression or you know those kind of things because it's like well crap why bother yeah if I can't do it at

49:32
that level why bother yeah no that's not always the case yeah so is that making

49:39
sense that absolutely and left unchecked or started in a really unhealthy manner

49:45
is probably what contributes to some bipolar disorder is that right or no

49:51
um I'm I'm thinking I'm bipolar because I'm my one of my pet peeves is our are

49:59
um our misuse of the terminology based on uh diagnosis okay that's that's where

50:08
this is a polarizing topic it is it is when know when because we tend to irony

50:14
of the word we tend to yes for me it's like I think of you know brain chemistry

50:20
and how a person tends to experience you know this this manic State and then they go to major depression

50:27
you know on a we can kind of almost um schedule it we know that cycle you know

50:36
that is a that is tending to be bipolar you follow me from a from a brain chemistry point of view we can kind of

50:43
recognize okay I'm coming into my manic stage and I'm about to crash into my major depression that's how I view

50:50
bipolar but bipolar has also become what I would describe um

50:57
as emotionally reactive so a person who comes into a

51:04
circumstance or experiences something and suddenly becomes mad is not

51:09
technically bipolar gotta because it's circumstantial right but that that

51:16
abrupt anger or rise and then the the the fall that comes after that the the

51:22
you know I I'm sorry I didn't you know da da da da da you know if you will the abuser you know that

51:30
that high anger that no that's that's emotionally react that's emotional reactivity not bipolar gotcha that's

51:38
that's my theoretically that's interesting yeah and that's yeah thank you no problem because we do that

51:44
narcissism is another word it's basically a selfish it's come to represent a selfish man yeah but you

51:51
know narcissism I'm a narcissist exactly am yeah yeah selfish man uh also a

51:58
little narcissistic I do like talking about myself Mark well there you go and

52:04
take it for what it's worth you know and that's so that's where the the cultural

52:10
definition versus the theoretical definition that's kind of

52:15
where I just tend to traffic and yeah that's so how many Love Languages have

52:21
he hits so far three right three out of five yes and it's a avoider yep

52:28
uh needy except you had another word for it when we when we think of uh I think

52:35
when I think of the Bible I think of the difference between Martha and Mary yeah

52:41
like servant server well and and there's a difference between being a

52:47
peacekeeper and a peac maker I see Pleasers as then that's the person that

52:53
as as the peacee keeper yeah they're not necessarily wanting to make it they just

53:00
want to keep it you follow me they want every they want every thing to be happy

53:06
everybody needs to be happy yeah yeah kind yeah and we don't we don't

53:12
necessarily they want to deal with the is a maintenance not a fixing like right

53:17
status quo right yeah yeah sure so you got avoider you got pleaser and then

53:22
vacillator yes right and then there's you said two more yeah all right and and and those those ones for uh for the sake

53:29
of our time will be probably a little quicker in the process of controller and

53:36
victim okay they're basically two ends of the same Spectrum the controller grew

53:42
up in that chaos so did the victim okay the pro the difference is

53:49
what they took out of it okay so the victim will basically say yeah I deserve

53:55
that it's it's my fault and they take on so when you can see a pleaser that grew up in a victim you know that TI that

54:03
pleaser you they're going to tend towards that userfriendly Dynamic it's my fault okay yes I deserve to be hit I

54:11
made you mad no that's not even close that's not even accurate you follow me

54:17
and then the controller now a controller will tend to use anger to motivate

54:24
people okay because there desire is to be and so either I am making I'll use my

54:30
anger to move you in the direction I want you to move or to just get you out of my life yeah one or the other and

54:38
it's about that control because I grew up in this in my mind I grew up in this

54:43
chaos and I'm not going back there so therefore I will control most try strive

54:51
to control most things that which are people in my life

54:56
and I'll typically use anger to do it yeah we talked about this a little bit

55:02
in the power powerless episode the idea that you know they they grew up like you said a

55:09
chaotic environment and power represented being on top of the food chain and so that they they're going to

55:15
claw their way to the top no matter what because that represents safety to them that's exactly right that's what where

55:21
the victim safety represents lying dead on the floor or like you know playing dead kind of thing and and I'll I'll

55:28
typically I quite often use safety because so often safety is a learned

55:36
mechanism it safety isn't always synonymous with

55:43
healthy yeah you follow me yeah so I have to relearn what healthy

55:49
relationship is to avoid the userfriendly dynamic MH and I have to re

55:56
learn what control is to have healthy reciprocal

56:02
relationship to where my anger can motivate but it's out of a righteous

56:09
motivation a desire to see change in a in a way that makes it

56:15
better not just my way I want to

56:21
promote revolution in a positive Dynamic that offers free

56:27
and I use my anger in that way not in a way that offers or creates bondage for

56:33
someone else to my out of fear a b yeah so like you say that's love

56:40
Styles um I can I can put a link there and actually when we do this um I'll put

56:46
a link um they have a love Styles test cool that you can go in and you answer

56:53
15 questions and you know and and people people can do that and they can research

56:58
more of you know of Love Styles because I think when we understand our love

57:05
style it helps me understand myself and other people yeah so I learned that I

57:11
have a positive and a negative Dynamic to that desire to please to that you

57:18
know that up and down to I'm a you know yeah I just it's it's speaking of you

57:25
know polarizing topic like um personality quizzes uh yeah stuff like

57:31
that they all kind of they can be polarized in the sense of like don't Peg me and we've talked about that exact

57:36
don't pige and we also use the word spectrum a lot yeah and we use

57:42
perspective a lot and the whole point of those tests the love style tested is to

57:48
give you a better sense of your perspective yes they're a tool yeah a tool exactly and I think they can become

57:55
polarized when we're worried that they're predictive or or tempting to be predictive and you think you can Peg me

58:01
or whatever they're not most of the good ones and at least the people who use them properly that's not the intention

58:07
the intention is better understanding and better perspective not my view but

58:14
how you see it Mark exactly you know and I'm able to rep recognize how I see it affects how I think you see it exactly

58:21
you don't see it how I think you see it and that's where conversation and Rel relationship exactly and but and the

58:29
interesting part of that is when I understand who I am and I understand who you are I'm better able to understand

58:36
the cycle that our relationship creates this reacting to one another creates a

58:44
cycle when I take ownership of my part I can be responsible or responsive versus

58:52
reactive and that changes the entire cycle yeah that's stop the hamster wheel

58:57
exactly yeah that's yeah it's good so that's how I see it that's good thank

59:02
you Mark uh uh yeah looking forward to the next time we yeah chat look forward

59:08
to it and if you guys have questions about any of this we'd love to have your comments whatever yeah just you know you

59:16
can post on any of our Facebook Instagram Twitter whatever on our website um we'd love to hear from you

59:23
and we'll put that link up there that's right all right have a good [Music]

59:31
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